On our last day in Cleveland, we were getting ready to check
out of the hotel. I brought up a trolley
and we loaded all our bags – was struggling to maneuver the trolley out the
door and down the hall – looked around – where’s Todd? A couple standing by the elevators said, “oh,
he got on the elevator.”
Went downstairs hoping he was in the lobby. No. My
dad and brother went out to the parking lot to see if maybe he walked to the
car. No.
Starting to panic a little. Did
he go up the elevator instead of down?
He could be anywhere in the hotel!
Told the front desk clerk what happened – she was wonderful – got on her
walkie-talkie to housekeeping, explained to them he was non-verbal. A few long minutes later, a housekeeper
brought him down - he had been on the
third floor.
I want to give a shout out to the employees at the Courtyard
Marriott in Willoughby, Ohio – they were immediately helpful, calm and
non-judgmental. Thank you!
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