Due to a Groupon that was about to expire, we had dinner last night at Bertucci’s in Palos Hills.
There was no hostess and there was a small crowd of people waiting to check in or be seated. A man who appeared to be an owner or manager finally came over, seeming very frazzled. We were seated within 20 minutes of our arrival. They have a pretty outdoor area, but we weren’t offered the option of sitting out there. It was probably just as well – during our meal, I saw several people come in from outside, holding their bill and looking around as if they had not been attended to for some time. Our server was excellent. She was managing a sizeable station quite well. She asked if she could bring our soup out prior to the appetizer, as they were about to run out and she wanted to make sure we didn’t miss out on the cream of broccoli, which was yummy. I thought that was a nice touch.
I probably would not bring my autistic kids to this restaurant. The tables are close together, very European in style. There are no booths. When we’re out with our kids, we generally like to sit in a booth as “pinning” them in seems to help in avoiding problems when attempting to dine out. It’s an attractive restaurant, but I think the noisiness would also get my kids worked up. There isn't a kids menu and there's a fee for splitting entrees.
For an appetizer, we had salami, fontinella and olives, tasty combination.
I had the veal piccata. It was a bit cold when received, but it tasted good, the lemon sauce was very nice, even though it could have used some capers. It was good, not great.
My husband had the breaded steak and rapini. He loved it. I tried some of the rapini, which was delicious and perfectly seasoned – cooked and seasoned just the way bitter greens should be prepared.
There was a sign outside that they are looking for servers. I think the problems we encountered were due to understaffing. I’ve also noticed in past experiences that many people redeem Groupons the day before they expire, so it is better to use the Groupon sooner than that date. I would return to Bertucci’s for dinner on a date night or with a group of friends, but most likely not with the kids. Their menu and prices can be seen at www.bertuccis.net.
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There was no hostess and there was a small crowd of people waiting to check in or be seated. A man who appeared to be an owner or manager finally came over, seeming very frazzled. We were seated within 20 minutes of our arrival. They have a pretty outdoor area, but we weren’t offered the option of sitting out there. It was probably just as well – during our meal, I saw several people come in from outside, holding their bill and looking around as if they had not been attended to for some time. Our server was excellent. She was managing a sizeable station quite well. She asked if she could bring our soup out prior to the appetizer, as they were about to run out and she wanted to make sure we didn’t miss out on the cream of broccoli, which was yummy. I thought that was a nice touch.
I probably would not bring my autistic kids to this restaurant. The tables are close together, very European in style. There are no booths. When we’re out with our kids, we generally like to sit in a booth as “pinning” them in seems to help in avoiding problems when attempting to dine out. It’s an attractive restaurant, but I think the noisiness would also get my kids worked up. There isn't a kids menu and there's a fee for splitting entrees.
For an appetizer, we had salami, fontinella and olives, tasty combination.
I had the veal piccata. It was a bit cold when received, but it tasted good, the lemon sauce was very nice, even though it could have used some capers. It was good, not great.
My husband had the breaded steak and rapini. He loved it. I tried some of the rapini, which was delicious and perfectly seasoned – cooked and seasoned just the way bitter greens should be prepared.
There was a sign outside that they are looking for servers. I think the problems we encountered were due to understaffing. I’ve also noticed in past experiences that many people redeem Groupons the day before they expire, so it is better to use the Groupon sooner than that date. I would return to Bertucci’s for dinner on a date night or with a group of friends, but most likely not with the kids. Their menu and prices can be seen at www.bertuccis.net.
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